FAQ
Most frequent questions and answers
The answer is definitely yes! Sex dolls are mostly made with TPE or silicone which is safe to human body. Also, you don’t need to worry about pregnancies or STDs!
1# TPE Material Makes Real Doll Skin
There are two types material for dolls. One is TPE (Thermoplastic elastomers) , the other is silicone. TPE and silicone are medical safe for human use. Silicone is better than TPE in durability. TPE is more flexible and can handle more positions. Also TPE is softer in touch like human skin. So TPE doll is more realistic and more widely used. Our brand HiDoll is made of TPE material to offer you best real feeling out of your imagination.
2# Metal Skeleton Makes Real Doll Bone
Inside a doll body, there is a set of metal skeleton. You can imagine the TPE material is like skin and muscle. The skeleton is like bone. This skeleton allows dolls to have different postures in use. We HiDoll use stainless steel skeleton with better flexibility and durability. Besides, our dolls have lifelike vagina, anal and oral sex openings to offer you real touch feeling just like human.
Both materials are great and have a feel like real skin. And you can check below their advantages and disadvantages.
About silicone:
Silicone is more durable and can be heated for longer time. It may be softer than TPE, hygienic and easy to sterilize. This material can better preserve warmth to bring better life sensations. However, silicone is much more expensive and will deteriorate quicker than TPE.
About TPE:
The most advantage of TPE is true realism and in the same time cheaper than silicone. It has good elasticity and smell, also with good compatibility with water-based lubes. But this material requires regular maintenance and we will explain in details in below session.
There may be three reasons why sex dolls are so popular all over the world.
For Artwork
Since our realistic sex dolls don’t move and can make a lot of nice and difficult pose, so clothing designers&photographers like them. And for makeup artists, sex doll is helpful to practice their skills.
For Sex
Sex dolls never refuse, never get tired, never gain weight and of course never grow old. They are perfect sex partners to satisfy all kinds of sexual positions and your sex fantasy. Even couples will buy sex dolls to spice up their sex lives.
For Collection
Sex doll collectors have hobby to collect dolls. Some collect one specific dolls and while others enjoy dolls at different heights and body shapes. Collectors will dress them up as their favorite anime or movie characters.
1# Material
In the sex doll industry, we mainly use two materials for production. One is silicone, the other one is TPE (Thermoplastic elastomers). Both materials have advantages and disadvantages. But most people will choose TPE since its realism and better cost.
2# Height of the doll
Where will you place your love doll? If you don’t have enough space, you may choose a small doll, a mini doll or even leg torso only. What’s more, a bigger doll may take more efforts in storing, transportation, cleaning and other daily maintenance, since a bigger doll is heavier and takes more space. So please make a wise selection on the doll height according to your situation.
3# Shape of the doll
Sex dolls shares different shapes even in the same height. Some dolls are with flat chest, some with big tits or even with super huge boobs. Some dolls have big ass, some have small waist. Besides judging from the doll photos, you can also double check the most common body dimensions such as bust, waist and hip. Make sure you are ordering the body you want.
4# Customized options of the doll
Most doll sellers can satisfy your customization with basic options like hair, eye color, skin color, nail color, vagina style (built-in or removable), feet (available to stand or not) etc. Moreover, some dolls can have more like heating and voice system. Please contact the vendor to know more details.
5# Find a reliable doll seller
There are so many doll sellers in this market, but may be difficult to find a reliable one. Do check with the seller about below points:
- How to order the dolls and make payment?
- How to deliver the doll? Is it safe to pass the custom clearance?
- What is the cost for the doll, cost like doll price, delivery charge and custom fee etc.
- Is there big difference between the real finished production and the doll photos published
We accept orders worldwide. And mostly we ship to most countries in North America, Europe and Japan. Due to custom limitations, there might be some restrictions in certain countries such as Muslim countries and so on. In this case, we need to check with our shipper (DHL, UPS, Fedex) to confirm whether sex doll can be shipped to your country before you order. So please make sure to contact us to double check this.
You can choose the doll you want from our website and contact us via online chatting or other methods listed on the website. Such as mail, whatsapp, facebook, instagram, twitter and pinterest. You need to contact us in advance especially for doll customization.
After your decision and being informed about doll price, you can pay to us via PayPal, West Union and bank transfer. We are based in China, and these are the available methods for us to receive payment. Hope you can support.
Besides, all our doll prices are in USD dollars. If you must pay in another currency, please contact our service team to support you.
Please understand that our prices are really competitive low, so sorry that we don’t allow installments or monthly payment.
We have good cooperation with DHL, UPS, Fedex for more than 5 years. We can promise you safe and quick delivery.
It takes around 6~8 days to North America&Europe, 3~4 days to Japan.
Discretion is our number one priority. It is our responsibility to protect your privacy. We promise all packages are shipped in plain packaging, no specific indication or labeling on the box related sex doll. Besides, if you do not want doll delivery to your home, please ensure to inform us the correct delivery address when you order.
A sexy lingerie, a cleaning tool, a pair of gloves, a wig, a comb, a heating rod and manual if required.
Please kindly note that any batteries or lubricant not included since they are banned during the safety inspection in Chinese airport.
Yes, of course! Please feel free to contact us via social media or email us directly via [email protected] and we will get back with you shortly!
After we get your payment, our factory will start the production. Normally it takes 3~5 days to finish and we have 3 inspectors in factory to check each finished product. They will check the quality of molding, TPE skin elasticity, metal skeleton articulation, details of the face etc. This is the first step to make sure quality.
Then our service team will send you photos and videos to inspect before delivery. And we will make sure to deliver the dolls upon your confirmation. This is the second step to make sure quality.
As soon as you receive the doll and notice missing parts, within two days you need to contact us. We will send you the missing parts for free. In case of any serious big defect of the body, please immediately contact us for solutions.
No, please be clear that no returns or refunds. Due to the property of sex doll, all purchases are final! We cannot accept returns for these specific products under any circumstance. Hope you understand.
Love Doll has special characteristics in structure. Big movement may result in rupture to your love doll. So please do take some time to check below reminder before use. They are some limitations for each sex doll part:
Love Doll Head
The doll´s head connects its body with metal connectors. Head can turn to the right and the left freely. However, because its neck is fixed by the metal skeleton, when making the doll head forward and backward, please make sure not exceeding 45 degrees. Also when shaking the doll head from right to left side, please make sure not exceeding 45 degrees.
Love Doll Shoulders & Upper Arms
The upper arms can raise forward as high as to the chest. That is about 60 degrees forward. Upper arms can bend slightly backward for 5-10 degrees. Also they can raise to both sides horizontally as high as to the chest level. That is about 60 degrees in the directions of both sides.
Love Doll Lower Arms & Wrists
The lower arms can rotate and the angles are 60 degrees limit. The doll´s wrists can bend up and down and the angles are 45 degrees.
Love Doll Waist
The doll’s waist can bend to the left and right horizontally and the angles for this are 30 degrees. The angles for waist bending forward and backward limits to 40 degrees. When the body rotates right and left (waist twisting), the angles better to be 40 degrees. When the waist bend and rotate simultaneously, angles in all directions are superimposed and the limits reduce by half. For example, bend the waist to the left while twist it at the same time, the angle limits in all directions reduces to the maximum of 20 degrees.
Love Doll Hips & Thighs
Doll thighs can separate to both sides to the maximum of 130 degrees. A single leg splitting the leg can lift to 100 degrees.
However, we don’t recommend opening the doll’s thighs too widely and the action can produce much pulling force on the doll. It may be easy to cause damage. The safe angle of leg opening we recommend is 50 degrees at most to both sides. For single leg, it should not lift upward over 90 degrees and bend backward over 15 degrees of the body’s vertical line.
Love Doll Knees & Ankles
The lower legs can bend backward to the maximum of 120 degrees and the recommended angle is 100 degrees. Its ankles can rotate up and down and the angle is 45 degrees totally. Please don’t rotate too much for either the lower legs or the ankles.
We strongly suggest you using lubricant. Any type of lubricant is fine to use. And we recommend water-based lubricant as they are easier to clean.
Condom is not a must but widely recommended.
It is ok to clean the doll after each use, but somehow this will shorten the life span of your doll, especially when you use her frequently. To ensure hygiene and longevity of your love dolls, it’s appropriate to clean the doll every 2 – 3 weeks. For doll cleaning, you may shower your doll or to put your doll in a bathtub using antibacterial soap and cold water to clean her body. Do not allow water between neck and head, otherwise there may be rust on the neck screw. . After washing, allow the doll with full dry naturally, then you can apply the baby powder to the doll’s body so the skin will not be too sticky and also comes out with nice smell.
You can put the doll back to original shipping box or storage bag etc. It is up to you where you store her. But what you must bear in mind is below points:
First, avoid direct contact with any inks or other materials which may leave color to the doll
Second, avoid sunlight for long time because this may degrade the TPE skin.
Third, avoid too low or too high environment for a long time, keep the storage environment temperature between 5℃-35 ℃ will be ok.
Fourth, avoid compressing the doll, or put heavy objects on it, avoid squeezing or tightening parts of the doll for a long time.
Wash that stained area immediately with soap water several times, normally the stain will fade away a little bit. If not, you can try to gently wash with odorless mineral spirits.